Effective Date: 02/20/2024

Welcome to Helping Matters. Your privacy and trust are critically important to us. This Privacy Policy describes how we collect, use, process, and distribute your information, including personal data. Please read this Privacy Policy carefully to understand our practices regarding your information.

Information Collection and Use

Types of Data Collected:

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, your name, email address, postal address, and phone number.

Usage Data: We may also collect information on how the Service is accessed and used. This Usage Data may include details such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Use of Data:

Helping Matters uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email instructions, etc.
For any other purpose with your consent
Data Retention
Helping Matters will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Security
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email: info@helpingmatterstn.org 
By visiting this page on our website: https://helpingmatterstn.org/contact-us